The terms on which we provide sourcing, wholesale, private label and distribution services.
Last updated: June 2026
These Terms of Trade govern the relationship between New Light Exports ("we", "us", "our") and any business or person making an enquiry or placing an order with us ("you", "the buyer"). By submitting an enquiry or engaging our services, you accept these terms. They may be supplemented by a separate written agreement for specific orders, which takes precedence where there is any conflict.
We are a sourcing, wholesale, private label and distribution partner. We identify and verify manufacturers, manage quality control, and coordinate trade and logistics on behalf of international buyers. Where we act as an intermediary between you and a manufacturer, the underlying supply of goods may be subject to the manufacturer's own terms, which we will make clear where relevant.
Quotations, indicative pricing and lead times provided in response to an enquiry are estimates given in good faith and are not binding offers. Pricing is subject to confirmation at the time of order and may change due to factors such as raw material costs, currency movements, freight rates and supplier availability.
An order is only confirmed once agreed in writing by both parties, including specifications, quantities, pricing, payment terms and delivery arrangements. Each order forms a separate contract governed by these terms and any order-specific agreement.
Where samples are provided, they indicate general quality and are not a guarantee that every unit will be identical. It is your responsibility to review and approve samples and final specifications before bulk production proceeds.
We carry out reasonable inspection and quality-control checks against the agreed specification at production and/or pre-shipment stages. Final responsibility for confirming that goods meet your intended use and your market's requirements rests with you, the buyer.
Prices, currencies, deposits and payment terms are as agreed for each order. Specific payment terms — including any deposit, balance and accepted payment methods — are confirmed in writing for each individual order before it proceeds. Goods and services remain subject to the agreed payment terms, and we reserve the right to withhold despatch until due payments are received.
Delivery timeframes are estimates and may be affected by production, freight and customs factors outside our control. Responsibility for shipping costs, risk and insurance is determined by the agreed Incoterms (for example FOB, CIF or DDP) stated on each order.
Once production has commenced or supplier commitments have been made, orders may not be cancelled or amended without agreement, and deposits or costs already incurred may be non-refundable.
To the fullest extent permitted by law, our liability in connection with any order is limited to the value of the services we have provided for that order. We are not liable for indirect or consequential losses, including loss of profit, arising from delays, defects originating with a manufacturer, or events beyond our reasonable control.
Where we manufacture private label goods to your brand, you confirm that you own or are licensed to use the relevant brands, designs and artwork, and that they do not infringe third-party rights. You retain ownership of your brand assets; we retain ownership of our own processes and materials.
Both parties agree to comply with applicable laws, including export controls, sanctions, and anti-bribery legislation. See our Compliance page for further detail.
We are not responsible for delays or failures caused by events beyond our reasonable control, including natural events, port or shipping disruption, supplier failure, or changes in law or regulation.
These terms are governed by the laws of England and Wales, and disputes are subject to the exclusive jurisdiction of its courts.
Questions about these terms can be sent to adminnewlightexports@gmail.com.